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Questions about Membership
Yes, the sigunup process is very secure. We handle
all of our financial transactions through 2Checkout.
2Checkout.com, Inc. (2CO) is the online distribution
center for over 300,000 tangible or digital products
and services. Established in 1999 and headquartered
in Columbus, Ohio, 2CO provides turnkey e-commerce solutions
to thousands of business customers around the world.
2CO's proprietary technology supports back-office functions
including financial reporting, tracking, fraud prevention,
affiliate tracking, customer service and sales tracking.
2CheckOut combines technical and physical safeguards
with employee policies and procedures to protect your
information. They work to protect your information during
transmission by using Secure Sockets Layer (SSL) software,
which encrypts the information that you provide online
at our Web Site. They will use commercially reasonable
efforts to protect your information, continue to assess
new technology for protecting information, and when
appropriate, upgrade their information security systems.
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Yes, you do need to pay with a credit
or debit card. We currently accept Visa, Mastercard,
American Express, Discover, JCB, and Diners.
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Yes! you can choose your currency and save. For
non-US currency, however, payment options are limited
to Visa and Master Card.
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Due to the nature of She Cards services, we do not offer
refunds on subscriptions except in very rare instances
where it can be verified that the user has not logged
in and/or used any of the services offered by She Cards.
We have worked hard to provide a large variety of cards,
as well as other free software, desktop enhancements,
and discounts to make the subscription price a bargain.
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Membership includes the following exclusive benefits:
- Unlimited access to all She Cards
- Address Book - Store all your friends' e-mail
addresses, so sending a She Card will be quick and
easy.
- 2 Free Accounts - that members can give to
family or friends, who also get unlimited access to
all cards, with their own separate account. That's
like 3 memberships for the price of one!
- Calendar - Plan ahead by accessing your Calendar,
where you can add birthdays, and other special days
and appointments. Click on that day, and it will link
you to that section. (Birthdays, Holidays, etc.)
- Reminders - Store all your important dates
so birthdays, anniversaries and other special events
will never be forgotten, through our Reminder Notification
e-mails.
- My Favorites - Store all your favorite cards
in 1 convenient location for easy access
- Card History - View all cards sent in the
past 30 days, with option to cancel cards that have
not been delivered yet.
- My Account - Edit your membership information
including e-mail address, password, and 2 free accounts.
- Record your Voice - You can record
your Voice to send ecard with your voice message
- Send your own image - Back from vacation,
got new photos in your digital camera? Send them as
She Cards!
- Members' Only screen savers, featuring images
from She Cards
- Printable She Cards; print a wide variety
of cards and invitations right from your own computer!
- Members' Only exclusive wallpapers for your
computer
- 10% Discount on selet merchandise from our
exclusive She Cards store 24/7
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Yes, all subscriptions are renewed automatically after
your subscription period ends. You can, however, cancel
your subscription at any time after the renewal fee
has been charged, PROVIDED that you have not logged
in to She Cards since that time. Please note that refunds
are minus any applicable fees that are charged to She
Cards for the transaction. To cancel your account, please
contact us using our contact
form. Please include the following information
in this email:
- Your full name;
- The email address with which you used to sign up
- Your She Cards user name and password; and
- The 2Checkout sale number.
Please note: We can NOT process your refund until we
receive this information.
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You can cancel your subscription at any time. If you cancel before the year is up, your membership will be good for the remainder of the year, and then will expire (you will not be billed again). To cancel your subscription, use one of the following methods:
- If you originally signed up for She Cards through PayPal:
- Log in to your PayPal account.
- Click the History subtab.
- Choose the Subscriptions field from the Show dropdown menu.
- Check the From box and change the date back 2 years.
- Click Search.
- To view the details of a specific Subscription Creation, click Details in the Details column.
- At the bottom of this page, click Cancel Subscription.
- On the confirmation page, click Cancel Subscription again.
- If you originally signed up for She Cards through 2Checkout:
OR
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All of our cards are available for viewing by browsing
the categories menu. You will be able to see all cards,
including animated ones, without being a member. You
cannot, however, send any cards until you are a member.
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ABSOLUTELY NOT. She Cards is strongly committed
to its users' privacy, and we do not share any information
about our subscribers with anyone, at all, ever. Please
review our Privacy
Policy for more details about your privacy with
She Cards.
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If you have any additional questions that are not answered
through these pages, please feel free to contact us.
Visit our Contact
Us page to fill out our convenient form.
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Help for Members
Once you log in to She Cards, you will see a welcome
message in the upper right-hand corner of the page.
Next to that, you will see a "Member Goodies"
button. Click on that to enter the members' only section!
To view a step-by-step demo on how to send a card, click
here.
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At the top of all of the card menu pages, you will see
a link that looks like this:
Clicking on this link will open up a new
window. Follow the instructions outlined in this new
window to attach a voice message to your card.
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Select the "Printable Greetings" link from
the Members' Home navigation:
On the page that opens, select the greeting
you would like to print by clicking on the image. Please
note that greetings are in *.pdf format, and you must
have Adobe Acrobat Reader on your computer to view them
(to download a free copy of Acrobat Reader, click
here). Once you have opened or saved the card
to your computer, you can print it by clicking on the
printer icon in Adobe Acrobat (or selecting "File
--> Print" from the top menu). Follow your printer's
format for printing double-sided documents. All cards
are half-fold, and we recommend using half-fold greeting
card paper for printing.
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Our members can store their friends' information in
their own Address Book. Please follow the instructions
below to access this feature.
1. If you are not already signed in, Sign in using
your user ID and password.
2. At the top of the screen click "Address Book"
icon on the toolbar.
3. A popup window will open - This is your Address
Book.
To ADD a contact:
1. Click the "Add New" Button.
2. Enter the name and contact information (Real name,
e-mail address, display name (nickname).
3. Click "Save" to store the information
in your Address Book.
To EDIT a contact:
1. Click "Edit" to the left of the contact
you want to edit.
2. You will see the full contact information for that
person displayed.
3. Click "Save" to save your changes.
To DELETE a contact:
1. Check the checkbox to the left of the contact
you want to delete.
2. Click "Delete" button. You can delete
2 or more contact names at once, if necessary.
To send a She Card using your Address Book:
1. Choose a card you would like to send
2. At step 3 of building your card, find and click
on the "Open Address Book" button to open
your Address Book.
3. Check the contact name checkbox.
3. Click the "Insert" button and the e-mail
addresses will appear in the "To" field(s).
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All your stored Reminders, special events and holidays
can be viewed on your Calendar. Plan your schedule and
send She Cards by clicking on the Reminder or Holiday,
which will link you to the applicable She Card category
page.
Please follow the instructions below to access the Calendar:
1. If you are not already signed in, Sign in using your
user ID and password
2. Click on the "Calendar" link in the Members
toolbar at the top of the page.
To ADD a new Event:
1. Choose the date on the Calendar table and click on
it.
2. Enter the Event name, date, notes and click "Save".
To EDIT an existing Event:
1. Click on the "Reminders" link in the Members
toolbar at the top of the page
2. Click on "Edit" link to the right of the
event you would like to change.
3. Edit the information and click "Save".
To DELETE an existing Event:
1. Click on the "Reminders" link in the Members
toolbar at the top of the page
1. Check the checkbox to the left of the Reminder you
want to delete.
2. Click "Delete Selected" button. You can
delete 2 or more Reminders at once.
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Our Reminder Notification service is a convenient way
to remember all the important dates of your busy life!
Please follow the instructions below to access this
feature:
1. If you are not already signed in, Sign in using
your user ID and password.
2. Click on the "Reminders" icon at the
top of the page.
To ADD a new reminder:
1. Click "Add New Reminder" button.
2. Enter the appropriate information and click "Save".
To EDIT an existing reminder:
1. Click on the "Reminders" icon at the
top of the page
2. Click on "Edit" link (next to your Reminder
Note) of the event you would like to change.
3. Edit the information and click "Save".
To DELETE an existing reminder:
1. Check the checkbox to the left of the Reminder
you want to delete.
2. Click "Delete Selected" button. You can
delete 2 or more Reminders at once.
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You can store your favorite She Cards in one convenient
location so that you can easily send them to your friends
any time.
Please follow the instructions below to access your
My Favorites folder:
1. If you are not already signed in, Sign in using
your user ID and password.
2. Choose your favorite She Card. Click on the "+Add
To My Favorite" link, which is located at the
top right corner of every She Card. Your She Card
has been added to your "My Favorites" folder
automatically.
To SEND a She Card from your "My Favorites"
folder:
1. Click on the "My Favorites" icon at
the top of the page.
2. Click on the She Card you would like to send.
3. Personalize the card and send it!
To REMOVE a She Card from your "My Favorites"
folder:
1. Click on the "My Favorites" icon at
the top of the page.
2. Click "Remove" right below the She Card
you would like to delete from your "My Favorites"
folder.
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Our members can view all cards they send within 30
days of the current date. Members also have the option
to view or cancel cards that are scheduled to be delivered
at a future date (i.e. hasn't been sent yet).
Please follow the instructions below to access your
Card History:
1. If you are not already signed in, Sign in using
user ID and password
2. Click on the "Card History" link in the
Members toolbar at the top of the page.
To VIEW a card: Click on "View" next
to the card (or the thumbnail picture) you wish to view.
To CANCEL delivery of a card that is scheduled
to be sent:
1. Click on the "Card History" link in the
Members toolbar at the top of the page
2. Click the "Cancel" link next the card that
you do not want delivered.
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To upload your own image:
- Select "upload your own image" from the
members' area navigation menu.
- Choose an option:
you can either upload an image from your computer,
or grab an image from somewhere else on the web If
you choose the latter, please note that you must type
in the FULL URL of the image you want to grab (e.g.,
http://www.images.com/http://www.shecards.net/IMAGES/thisimage.jpg).
If you want to upload an image from your computer,
click the "upload a file from your computer"
option, browse and locate the image you want to send.
Click on its name, and then click the "open"
button.
- Finally, click the "upload picture now"
button. If your image uploaded successfully, you will
be taken to the card creation pages with your uploaded
image present, and you can continue to build your
card from there.
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To upload your own music, you must first select the
"upload your own music" option at the bottom
of the first card creation page:
When you have selected this, you will
be taken to a page where you can upload your music:
As with uploading your own images, you
can either select a music file from your own computer,
or you can select a file from anywhere on the web. Please
note that you must type in the FULL URL of the music
file you want to grab (e.g., http://www.music.com/music/mysong.mp3).
If you want to upload a music file from your computer,
click the "upload a file from your computer"
option, browse and locate the file you want to upload.
Please note that you can upload the following music
file formats only: midi, mp3, wma (Windows Media), or
rm/ra (RealPlayer). There is also a limit to the file
size you can upload: you can upload files that are up
to 2.5 MB in size. If you attempt to upload a file that
is larger than this, you will get an error message.
Click on its name, and then click the "open"
button.
Finally, click the "upload music
now" button. If your music uploaded successfully,
you will be taken to the next card creation page. Please
note that you will not hear the music you uploaded until
the final preview page.
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To upload your own poem, from the poem dropdown menu,
choose the "Upload your poem -- click here now"
option:
A new window will open, where you can
type in your poem line by line. When you are done, click
on the "Preview" button at the bottom of the
page. The poem will be displayed as it will be seen
on the card you are creating:
If you are happy with it, click the "save
poem and close this window" button. If not, scroll
down and edit your poem. You can edit as many times
as you like using this process.
Please note that your poem will automatically
be saved for future use by you, and that no one else
can view your poems but you.
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To install the screen saver onto your computer:
- From the Members' Home, click on the name of the
screen saver you wish to install.
- A window will pop up, warning you abuot downloading
content from the Internet (our software is completely
safe).
- If you want to install the screen saver immediately,
click on the "open" button. After downloading,
the screen saver will begin installing automatically.
Follow the prompts given to you during this install.
- If you wish to install the screen saver later, click
on the "save" button, and save the *.exe
file to your computer. You can install it at any time
by double-clicking it open.
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Click on the image you wish to download from the Members'
Home. It will open in a new window. Right-clicking on
this image will bring up a menu. From there, you can
either choose to save it to your computer for use later,
or you can select "save as background" or
"set as wallpaper," and the image will set
itself to your desktop wallpaper.
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Edit your membership information anytime by accessing
the "My Account" link. You can change your
password, and your two free Family Membership accounts.
If you need to change your email address, please contact
us using our contact
form, and include the following information:
- Your full name
- Your current (old) email address
- Your new email address
You will be sent an email once the changes have been
made. At that time, you will then use your new email
address as your user name.
Please follow the instructions below to edit My Account:
1. If you are not already signed in, Sign in using
your user ID and password.
2. Click on the "My Account" link in the Members
toolbar at the top of the page.
To Edit your membership information: Enter the updated
information and click "Update."
To Change your Password: Type in your new password in
the "New Password" and "Confirm Password"
fields, and click "Update."
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All subscriptions are renewed automatically after your
subscription period ends. You can, however, cancel your
subscription at any time after the renewal fee has been
charged, PROVIDED that you have not logged in to She
Cards since that time. Please note that refunds are
minus any applicable fees that are charged to She Cards
for the transaction. To cancel your account, please
contact us using our contact
form. Please include the following information
in this email:
- Your full name;
- The email address with which you used to sign up
- Your She Cards user name and password; and
- The 2Checkout sale number.
Please note: We can NOT process your refund until we
receive this information.
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Troubleshooting
Your username/password was sent to you in the email
you received after you signed up. Please check your
email for the information. If you lost your password,
please click on the "Forgot your password? Click
here." link on the member log in page. If you cannot
remember your user name or password, and cannot locate
the email that was sent to you, please contact us using
our contact
form. Please be sure to include the following information
in your email:
- the email address you used to sign up for service
- the 2Checkout sale number (this should be in the
email receipt that was sent to you upon signup).
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You need Macromedia's Flash Plugin to view the animated
cards. To download this plugin for free, click
here.
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Did you check and re-check the email address you used
for your recipient on your card? Ninety-nine percent
of all cards that do not reach their recipients are
due to mistyped email addresses. Our network sees hundreds
of bounced mails to @oal.com, @ol.com, @hotamil.com,
@pordigy.com, @yhaoo.com and @msn.vom, etc. Other reasons
include:
1. Recipient's mail server could be down. It happens
with all from time to time.
2. Recipient uses an e-mail account with storage limit,
and at the time you sent your card had a full mailbox.
It happens often on AOL, WebTV network, Hotmail, as
well as other various free mail services.
Storing email addresses in your address book is a great
way to avoid mistyping email addresses. Also, we recommend
that you always send a copy of the card to yourself,
so that in the event your recipient(s) do not receive
it, you can give them the Card ID number and they can
enter it into the pickup window.
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Most likely, you left the box, "Send Me a Copy"
checked, and the card was not only mailed to your recipient(s),
but to you as well. The copy of the card and email you
receive will be addressed to you, and will not state
that it is a copy. Don't panic -- check with your recipient(s)
to see that she got the card; more than likely, she
did.
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See the topic, "How do I send
a printable greeting?"
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Several things could be wrong. First, all of our music
files are in Windows Media format, so you must have
the Windows Media Player to play them. You can download
the Windows Media Player for free by clicking
here. If that is not the issue, please check
to make sure that your speakers, sound card, and any
other audio hardware that you have on your computer
are appropriately installed and working properly.
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Most likely, you are trying to upload a file that is
too large. There are file size limits for both music
and images. Also, yuor file may be in the incorrect
format; only specific file formats are accepted. Please
see the topics on uploading
an image and uploading
a music file for more information.
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Most likely you are trying to upload a file that is
not in the correct format. Please see the topic, "How
do I upload a picture to the Member Image Gallery?"
for more information.
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To make a voice message, you will need speakers and
a microphone attached to your computer. Please be sure
that this hardware is installed properly. Also, the
software we use for recording voice messages will not
work on Macintosh compatible computers -- Windows pc
only.
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Please use the links that were provided to you in the
email that was sent notifying you that you have a She
Card. If you have your card ID (provided to you in that
same email), you can go directly to the pickup
window and enter the ID into the space provided.
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Please click
here to go to our submission page for instructions.
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Yes! You can submit any type of art work, as long as
it has been converted to digital format (*.jpg, *.gif,
*.tga, *.swf, etc.). If you are submitting work via
standard post, any type of work must have been either
placed on a disk (CD, floppy), or photographed.
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She Cards will make every attempt to review artwork
submissions in a timely manner, however, due to the
number of submissions that we receive, it may take up
to 4 weeks or more before we can review your submissions.
Please be patient.
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If She Cards decided to use your artwork, we will notify
you via email that we intend to do so. Within that email,
you will also be asked what type of payment method you
would like to use -- PayPal or standard pay-by-check.
If you prefer to be paid by check, you must include
your full address, as well as name to be printed on
the check, in your return email. Please note that should
She Cards pay to you more than $600 per any calendar
year for your artwork, you MUST submit to us your tax
ID or social security number, for tax reporting purposes.
We will notify you if and when this information is needed.
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At this time, no, She Cards is not accepting submissions
of poetry or greeting sentiments.
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Please contact
us, along with your name and the type of images
you sent. It is possible that we did not receive the
work, for some reason. We will look into it, and respond
as soon as possible.
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No. Anyone with a vaild email
address can receive cards.
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Please be aware that this is not
intentional -- we have no intentions of ignoring ethnic
minorities -- in fact we stand very strongly by the
"celebrate diversity" motto. Quite simply, we haven't
been able to locate enough quality images that feature
African American women or other minorities. We are constantly
looking for quality art work to feature on the site,
however in our efforts to find art work, we've not been
very successful in locating a lot of work that features
women of ethnic minorities. If you know of any art work
that does, please do not hesitate to contact
us!
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Please be aware that this is not
intentional -- quite simply, we haven't been able to
locate enough quality images that feature older women
or other minorities. We are constantly looking for quality
art work to feature on the site, however in our efforts
to find art work, we've not been very successful in
locating a lot of work that features older women. If
you know of any art work that does, please do not hesitate
to contact
us!
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Yes, She Cards used to offer free electronic greeting.
After much planning and decision making, however, Neon
Carrot Productions, the parent company of She Cards,
concluded that it could not sustain the level of quality
and regular enhancement that our users deserve without
building in a means of additional revenue to sustain
such enhancements and level of quality. As such, She
Cards became a paid subscription site, and no longer
offers free electronic greetings.
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