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Questions about Membership
Yes, the sigunup process is very secure. We
handle all of our financial transactions through
2Checkout.
2Checkout.com, Inc. (2CO) is the online distribution
center for over 300,000 tangible or digital products
and services. Established in 1999 and headquartered
in Columbus, Ohio, 2CO provides turnkey e-commerce
solutions to thousands of business customers around
the world. 2CO's proprietary technology supports
back-office functions including financial reporting,
tracking, fraud prevention, affiliate tracking,
customer service and sales tracking. 2CheckOut
combines technical and physical safeguards with
employee policies and procedures to protect your
information. They work to protect your information
during transmission by using Secure Sockets Layer
(SSL) software, which encrypts the information
that you provide online at our Web Site. They
will use commercially reasonable efforts to protect
your information, continue to assess new technology
for protecting information, and when appropriate,
upgrade their information security systems.
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Yes, at this time, we accept
payments made only with a major credit card. 2CO
(2CheckOut.com) accepts the following credit cards:
- Visa
- MasterCard
- American Express
- Discover
- Diner's Club Intl.
- JCB .
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Yes! you can choose your currency and save.
For non-US currency, however, payment options
are limited to Visa and Master Card.
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Due to the nature of She Cards services, we do
not offer refunds on subscriptions except in very
rare instances where it can be verified that the
user has not logged in and/or used any of the
services offered by She Cards. We have worked
hard to provide a large variety of cards, as well
as other free software, desktop enhancements,
and discounts to make the subscription price a
bargain.
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Please go to our signup
page for a comprehensive list of membership
benefits.
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Yes, all subscriptions are renewed automatically
after your subscription period ends. You can,
however, cancel your subscription at any time
after the renewal fee has been charged, PROVIDED
that you have not logged in to She Cards since
that time. Please note that refunds are minus
any applicable fees that are charged to She Cards
for the transaction. To cancel your account, please
contact us using our contact
form.. Please include the following information
in this email:
- Your full name;
- The email address with which you used to sign
up
- Your She Cards user name and password; and
- The 2Checkout sale number.
Please note: We can NOT process your refund until
we receive this information.
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Yes, you can view sample cards and all of our
card categories from the home page by clicking
on any of the card categories. You cannot,
however, send any cards until you become a member
of She Cards.
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ABSOLUTELY NOT. She Cards is strongly committed
to its users' privacy, and we do not share any
information about our subscribers with anyone,
at all, ever. Please review our Privacy
Policy for more details about your privacy
with She Cards.
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If you have any additional questions that are
not answered through these pages, please feel
free to contact us. Visit our Contact
Us page to fill out our convenient form..
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Help for Members
To log in to the member area, you can either click
on the 
button located at the top of all of the She Cards
pages, or click on the following link:
http://www.shecards.net/cgi-bin/ecards/members.shtml
To view a step-by-step demo on how to send a card,
click
here.
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At the top of all of the card menu pages, you
will see a link that looks like this:
Clicking on this link will open
up a new window. Follow the instructions outlined
in this new window to attach a voice message to
your card.
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Select the "Printable Greetings" link
from the Members' Home navigation:
On the page that opens, select the
greeting you would like to print by clicking on
the image. Please note that greetings are in *.pdf
format, and you must have Adobe Acrobat Reader
on your computer to view them (to download a free
copy of Acrobat Reader, click
here). Once you have opened or saved the
card to your computer, you can print it by clicking
on the printer icon in Adobe Acrobat (or selecting
"File --> Print" from the top menu).
Follow your printer's format for printing double-sided
documents. All cards are half-fold, and we recommend
using half-fold greeting card paper for printing.
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To view a demo about using the address book, click
here.
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Select the "Forum" link in the Members'
Home navigation menu:
When the forum opens, click on the
"help" button at the top of the page
to learn about using the forum:
Please note that using the forum
requires a separate login from your She Cards
member login.
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Select the "Member Image Gallery" link
in the Members' Home navigation menu:
Select a gallery you want to view
by clicking on its name in the left navigation
menu. The gallery images will open. From there,
select the image you want to use by clicking on
it. It will open in a new window:
Right-click on this image, and select
"save picture as" to save the image
to your computer. Go back to the card menus, and
select the "upload your own image" option.
Click the "upload a file from your computer"
option, browse and locate the image you just saved.
Click on its name, and then click the "open"
button. Finally, click the "upload picture
now" button:
If the image has uploaded successfully,
you will be taken to the next card-building page,
and you can continue to build your card from there.
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You can upload pictures to the image gallery to
share with others as well. Please note that all
images must be in .jpg format. You must also create
a thumbnail for your image (a smaller version
of the image you want to upload), otherwise others
will not be able to preview your image. Thumbnails
should be no larger than 125x125 pixels.
To upload an image to the gallery,
first select the gallery you would like to upload
to by clicking on it in the left-hand navigation
menu. When the gallery opens, you will find an
upload areatoward the bottom of the screen. Browse
for both the image and thumbnail, and click the
upload button. Your images will then appear in
the gallery.
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To upload your own image:
- Select "upload your own image" from
the members' area navigation menu.
- Choose an option:
you can either upload an image from your computer,
or grab an image from somewhere else on the
web If you choose the latter, please note that
you must type in the FULL URL of the image you
want to grab (e.g., http://www.images.com/images/thisimage.jpg).
If you want to upload an image from your computer,
click the "upload a file from your computer"
option, browse and locate the image you want
to send. Click on its name, and then click the
"open" button.
- Finally, click the "upload picture now"
button. If your image uploaded successfully,
you will be taken to the card creation pages
with your uploaded image present, and you can
continue to build your card from there.
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To upload your own music, you must first select
the "upload your own music" option at
the bottom of the first card creation page:
When you have selected this, you
will be taken to a page where you can upload your
music:
As with uploading your own images,
you can either select a music file from your own
computer, or you can select a file from anywhere
on the web. Please note that you must type in
the FULL URL of the music file you want to grab
(e.g., http://www.music.com/music/mysong.mp3).
If you want to upload a music file from your computer,
click the "upload a file from your computer"
option, browse and locate the file you want to
upload. Please note that you can upload the following
music file formats only: midi, mp3, wma (Windows
Media), or rm/ra (RealPlayer). There is also a
limit to the file size you can upload: you can
upload files that are up to 2.5 MB in size. If
you attempt to upload a file that is larger than
this, you will get an error message. Click on
its name, and then click the "open"
button.
Finally, click the "upload
music now" button. If your music uploaded
successfully, you will be taken to the next card
creation page. Please note that you will not hear
the music you uploaded until the final preview
page.
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To upload your own poem, from the poem dropdown
menu, choose the "Upload your poem -- click
here now" option:
A new window will open, where you
can type in your poem line by line. When you are
done, click on the "Preview" button
at the bottom of the page. The poem will be displayed
as it will be seen on the card you are creating:
If you are happy with it, click
the "save poem and close this window"
button. If not, scroll down and edit your poem.
You can edit as many times as you like using this
process.
Please note that your poem will
automatically be saved for future use by you,
and that no one else can view your poems but you.
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To install the screen saver onto your computer:
- From the Members' Home, click on the name
of the screen saver you wish to install.
- A window will pop up, warning you abuot downloading
content from the Internet (our software is completely
safe).
- If you want to install the screen saver immediately,
click on the "open" button. After
downloading, the screen saver will begin installing
automatically. Follow the prompts given to you
during this install.
- If you wish to install the screen saver later,
click on the "save" button, and save
the *.exe file to your computer. You can install
it at any time by double-clicking it open.
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Click on the image you wish to download from the
Members' Home. It will open in a new window. Right-clicking
on this image will bring up a menu. From there,
you can either choose to save it to your computer
for use later, or you can select "save as
background" or "set as wallpaper,"
and the image will set itself to your desktop
wallpaper.
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To change your She Cards member password, click
on the "Your Account Settings" link
in the navigation menu on the right:
Enter the new information, and click
on the "submit information" button.
If you are changing both your email address and
password, you must do them separately.
To change your email address, you
must contact us. Please
allow 3-5 days for the change to occur. When you
contact us, please include your old AND new email
addresses.
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All subscriptions are renewed automatically after
your subscription period ends. You can, however,
cancel your subscription at any time after the
renewal fee has been charged, PROVIDED that you
have not logged in to She Cards since that time.
Please note that refunds are minus any applicable
fees that are charged to She Cards for the transaction.
To cancel your account, please contact us using
our contact form.. Please
include the following information in this email:
- Your full name;
- The email address with which you used to sign
up
- Your She Cards user name and password; and
- The 2Checkout sale number.
Please note: We can NOT process your refund until
we receive this information.
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Troubleshooting
Your username/password was sent to you in the
email you received after you signed up. Please
check your email for the information. If you lost
your password, please click on the "Forgot
your password? Click here." link on the member
log in page. If you cannot remember your user
name or password, and cannot locate the email
that was sent to you, please contact us using
our contact form. Please
be sure to include the following information in
your email:
- the email address you used to sign up for
service
- the 2Checkout sale number (this should be
in the email receipt that was sent to you upon
signup).
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You need Macromedia's Flash Plugin to view the
animated cards. To download this plugin for free,
click
here.
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Did you check and re-check the email address you
used for your recipient on your card? Ninety-nine
percent of all cards that do not reach their recipients
are due to mistyped email addresses. Our network
sees hundreds of bounced mails to @oal.com, @ol.com,
@hotamil.com, @pordigy.com, @yhaoo.com and @msn.vom,
etc. Other reasons include:
1. Recipient's mail server could be down. It happens
with all from time to time.
2. Recipient uses an e-mail account with storage
limit, and at the time you sent your card had
a full mailbox. It happens often on AOL, WebTV
network, Hotmail, as well as other various free
mail services.
Storing email addresses in your address book
is a great way to avoid mistyping email addresses.
Also, we recommend that you always send
a copy of the card to yourself, so that in the
event your recipient(s) do not receive it, you
can give them the Card ID number and they can
enter it into the pickup window.
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Most likely, you left the box, "Send Me a
Copy" checked, and the card was not only
mailed to your recipient(s), but to you as well.
The copy of the card and email you receive will
be addressed to you, and will not state that it
is a copy. Don't panic -- check with your recipient(s)
to see that she got the card; more than likely,
she did.
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See the topic, "How do
I send a printable greeting?"
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Several things could be wrong. First, all of our
music files are in Windows Media format, so you
must have the Windows Media Player to play them.
You can download the Windows Media Player for
free by clicking
here. If that is not the issue, please
check to make sure that your speakers, sound card,
and any other audio hardware that you have on
your computer are appropriately installed and
working properly.
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Most likely, you are trying to upload a file that
is too large. There are file size limits for both
music and images. Also, yuor file may be in the
incorrect format; only specific file formats are
accepted. Please see the topics on uploading
an image and uploading
a music file for more information.
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Most likely you are trying to upload a file that
is not in the correct format. Please see the topic,
"How do I upload
a picture to the Member Image Gallery?"
for more information.
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To make a voice message, you will need speakers
and a microphone attached to your computer. Please
be sure that this hardware is installed properly.
Also, the software we use for recording voice
messages will not work on Macintosh compatible
computers -- Windows pc only.
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Please use the links that were provided to you
in the email that was sent notifying you that
you have a She Card. If you have your card ID
(provided to you in that same email), you can
go directly to the pickup
window and enter the ID into the space
provided.
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Please click
here to go to our submission page for
instructions.
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Yes! You can submit any type of art work, as long
as it has been converted to digital format (*.jpg,
*.gif, *.tga, *.swf, etc.). If you are submitting
work via standard post, any type of work must
have been either placed on a disk (CD, floppy),
or photographed.
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She Cards will make every attempt to review artwork
submissions in a timely manner, however, due to
the number of submissions that we receive, it
may take up to 4 weeks or more before we can review
your submissions. Please be patient.
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If She Cards decided to use your artwork, we will
notify you via email that we intend to do so.
Within that email, you will also be asked what
type of payment method you would like to use --
PayPal or standard pay-by-check. If you prefer
to be paid by check, you must include your full
address, as well as name to be printed on the
check, in your return email. Please note that
should She Cards pay to you more than $600 per
any calendar year for your artwork, you MUST submit
to us your tax ID or social security number, for
tax reporting purposes. We will notify you if
and when this information is needed.
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At this time, no, She Cards is not accepting submissions
of poetry or greeting sentiments.
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Please contact us,
along with your name and the type of images you
sent. It is possible that we did not receive the
work, for some reason. We will look into it, and
respond as soon as possible.
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No. Anyone with a vaild
email address can receive cards.
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Yes, She Cards used to offer free electronic greeting.
After much planning and decision making, however,
Neon Carrot Productions, the parent company of
She Cards, concluded that it could not sustain
the level of quality and regular enhancement that
our users deserve without building in a means
of additional revenue to sustain such enhancements
and level of quality. As such, She Cards became
a paid subscription site, and no longer offers
free electronic greetings.
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